Registration Specialist

Who are we?  For over fifty years, Aspire Health Partners, has been one of the leading non-profit behavioral health companies in the Southeast. Serving nearly 40,000 clients per year, with locations in six Central Florida counties and currently expanding into Hinesville, Georgia Aspire has delivered state-of-the-art behavioral healthcare and is regularly sought out both statewide and nationally as an expert in the field. With its mission of providing the highest quality of compassionate, comprehensive and cost effective integrated behavioral healthcare, Aspire, through its more than two dozen campus locations provides a comprehensive continuum of services for children, adolescents, adults, seniors and families. Through innovative, resourceful treatment and recovery approaches, Aspire offers individuals and families the opportunity to "aspire" to healthier, happier and more independent lives. Aspire employs more than 1,200 professionals and paraprofessionals dedicated to Saving Lives, Transforming Communities and Changing the World.

Who You Are: You're a leader looking for an opportunity to define your own career path, connect with a supportive community of health professionals like you, and increase your earning potential. You have a passion for working in different care settings and making a difference in lives.

What will you do? As a Registration Specialist at Aspire Health Partners, your job purpose will be to provide a variety of essential functions to ensure effective operations of assigned programs.  

These functions include:

• Scheduling/Rescheduling: Insurance Verification and Review of Benefits.
• Insurance screening, collecting deductible, copays, coinsurance.
• Provides financial consultation and triage to current and potential clients, in order to determine the individual's financial status.
• Identify and collect financial qualifying documents to meet financial criteria; Prepares fee estimates for the client's full course of care.
• Develops, along with the client, the most appropriate payment plan; Identifies the fund source along with other specific financial information.
• Run monthly MMA and insurance verification to ensure financials are up to date.
• Program financial screening and payment agreements.
• Financial Screening for alternative funders, fee collection and financial payment agreements.
• Complete initial and continued authorization and D/C summaries; Verifies that releases are signed as well as client's insurance eligibility and specific coverage with individual insurance company or employer.
• Ensure that the master client file is properly established in the computer system; Screen clients for determination of appropriate fund source (CBC, DJJ, MMA, Drug Court, Insurance, SAMH, etc.).
• Maintains an up-to-date calendar and tracking information relevant to financial and insurance update via regular reports; Post collected first party fees to the individual's account.
• Ensures that all financial documentation is completed in a timely manner and updated when the client's financial situation changes.
• Works with the finance department and supervisors to identify and correct any deficiencies with regard to financial qualifying and collection.
• May be required to work at multiple locations and maintain financial and caseload responsibilities as well as working with specialized departments.
• Must maintain flexibility of scheduling work tasks so that the individual can be responsive to the needs of the Program Department on a daily basis.
• Work in a cooperative manner with Program Directors and Staff. Most importantly, all functions must be completed while maintaining high standards of ethical and professional conduct while adhering to agency policies and procedures.

Qualifications

• Two years of experience or equivalent as a Registered Medical Assistant or Bachelor's Degree with utilization training in insurance, screening, data entry and fee collection and qualification.
• Knowledge of Medicaid rules and regulations. Understanding of CPT, HCPCS and billing/contract requirements.
• Ability to work with challenging clients and respond to multiple needs of staff. Must be detailed oriented and communicate effectively with consumers, care managers and peers.
• Level II Background clearance.

All the benefits and perks you need for you and your family:

We are committed to providing our employees with the support they need. At Aspire Health Partners, we offer eligible staff an attractive benefit package that includes medical, wellbeing, dental and vision benefits along with some unique benefits including:

• Medical, Dental, Vision, Basic Life & Supplemental Insurance, Flexible Spending & Health Savings Accounts
• Paid Time Off (PTO) (2.5 weeks your first year, up to 6 weeks at 14 years)
• Paid Diversity & Floating Holidays (2)
• Paid Holidays (6)
• 403(b) 50% employer match up to 10% (3- year vesting cliff)
• Employee Discounts including Tickets, Retail, Hotel, Car Rental/Purchase
• Short-Term & Long-Term Disability Insurance
• HRSA Loan Forgiveness
• Employee Assistance Plan (EAP)
• Will preparation/Funeral Planning
• Concierge Services & Travel Assistance